All Palmetto Health employees, volunteers and associated physicians want to be remembered as providing the care and compassion we would want for ourselves and our family members. To make this vision a reality, our attitudes always reflect Palmetto Health’s five corporate values, and we conduct ourselves in accordance with the Palmetto Health Standards of Behavior. These standards include appropriate patient communication, as taught in AIDETsm

AIDETsm a program developed by the Studer Group and sponsored by Palmetto Health, covers the 5 Fundamentals of Patient Communication:
A - Acknowledge
I - Introduce
D - Duration
E - Explanation
T - Thank you

AIDETsm training sessions for USC SOM Clinical Faculty can be arranged by contacting:
Call 434-4211 or email